![]() Please note: It is important to reduce the size of the package so please exclude some paths like /cache or /uploads and also exclude archives and media files.I will also need the username and password of an account that was created BEFORE creating the duplicator package. Once the snapshot is complete, either upload the snapshot ZIP file and the installer.php file to a file sharing service such as Dropbox (and share the link in your reply) or right click the Duplicator links in your wp-admin and paste in your reply. This will allow me to try and duplicate the error so that I can run further tests without interrupting your live site. ![]() To best troubleshoot the issue, please make a snapshot of your site using the Duplicator plugin. No problem, in this case we can work on a copy of your website and this way ti safely debug it without intefering in your live website. ![]() So i cant never be sure if it works right away Because our website is a bussines website so i cant decide to just to put another theme on.Īnd the other thing is it's not every time its one moment it works fine other moment it lies apr. IMPORTANT: Please, note, a backup is required for security reasons and to avoid any data loss, you can use the plugin for these backup needs.ġ - Change to a default WordPress theme and try to replicate the issue.Ģ - If the issue persists even with a default WordPress theme, please, disable all the plugins except WPML and its related plugins, then, try to replicate the issue again, if it is fixed enable one plugin at a time, untill we are able to find the possible culprit one. In CentOS, we located /etc/php.ini and increased the value maxexecutiontime by adding the following entry. Recently, our Support Engineers had to raise the value of maxexecutiontime in php.ini file. The issue could be caused by any third party code in theme or plugins. 4 Answers Sorted by: 139 It may not be possible to disable it at all, yet a feasible workaround is to increase the execution time. At times, to fix 504 Nginx timeout error, we may need to modify the php settings in php.ini file. Thank you for contacting our support service. Link to a page where the issue can be seen: This is 3 minutes and then he is back online. Load a page or even my admin page but it takes to long for to load so i get a 504 gateway time-out. Last updated by Marcos Vinicios Barreto 1 year, 3 months ago.Īssigned support staff: Marcos Vinicios Barreto. This topic contains 3 replies, has 2 voices.
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